Frequently Asked Questions
What times are you open?
The office is open from 9:00 am to 5:00 pm, Mondays to Fridays but we can still be contacted through the evening and on weekends via email.
Who designs my frame?
Your bespoke frame will be designed by a top team of artists and graphic designers with years of experience in creating designs for various companies and sporting teams.
How long does a bespoke design take?
A bespoke design time frame depends on what the project is and how busy the company is at the given time.
Can I submit my own design?
Yes you can, we will accept your design and create a mock image of what the frame will look like before we go ahead with the completion of the frame.
How long will my frame take to make?
Much like the design process, this depends on how big the project is and how busy the company is at the given time.
How long will my frame take to arrive?
After the frame has been completed it is safely packaged for transport. This is then sent via Inter Parcel or Royal Mail depending on the size of the package. We also offer a collect and drop off service on certain items as we know how important your items can be.
Do you stock frames?
We do stock a small amount of frames in various designs, but most of our frames are made to order